Your New DreamStation 2
Device is Here
(What To Do Next)

This page is intended to provide information and resources to help you get started and back on your therapy as quickly as possible.

Philips DreamStation Recall Replacement - What to do next

Congratulations! On your DreamStation 2 replacement unit!
At Guardian we are committed to making sure that our patients get all the resources and help that they need as they restart their sleep therapy. We are here to help and answer any questions you may have. You are probably wondering what is new? How do I use my device? I do not know where to start… Do not worry, we got you!
Please remember to return your recall device to Philips Respironics once you have received your replacement.*

How to send back your replacement? Please see our Return PDF instructions.

Your New DreamStation 2 is here!

Click on the video links below for a step-by-step guide.

Philips DreamStation 2 CPAP Setup and Use

Philips DreamStation 2 CPAP Cleaning and Maintenance
Philips DreamStation 2 CPAP Advanced Menus and Comfort Features for Patients
PDF Educatonal Patient Guide Forms
Need additional support? Philips Respironics has a product support line for all your questions or concerns they are available Monday – Friday 9am – 2pm PST. Contact them at (800) 345-6443 and follow prompt 4, prompt, 2, and prompt 5.

You may also contact the product support line by email at
Please contact Guardian Sleep to update the serial number of your replacement device at: (408) 217-0250 or email us at (please include your name, date of birth and DreamStation 2 serial number)

I have not received my DreamStation 2 Replacement:

If you haven’t received your new machine, please note that Guardian Sleep does not have replacement unit devices at this time. We do not know or cannot determine the time frame of when you will receive your replacement. All replacement devices are being sent to patients directly from the manufacturer, Philips Respironics. We apologize for the inconvenience.

You must register your recalled machine in order to receive a replacement, to register or for additional information regarding the recall please click here.

Need CPAP Supplies?
Call our Resupply Team (877) 507-9599,
Monday – Friday 8:30 AM – 5:00 PM PST